Warranty & Support

Manufacturer Warranties

All products we sell are covered by the manufacturers warranty. Note that items purchased through eBay and other auction sites are not covered under warranty by manufacturers such as Garmin. Please feel free to call or email us if you have a question about a specific manufacturers warranty period.

Does The GPS Store, Inc. offer an extended warranty?

No, The GPS Store, Inc. does not offer any extended warranties on the products we sell. Studies have shown that extended warranties are usually only a good value to the people who are selling them. Here at the GPS Store, Inc., we only sell products by reputable manufacturers who offer sufficient end user warranty's which are included in your purchase price. In fact we have found that once a unit powers up and works the first time, the ongoing failure rate is less than one half of one percent. We always strive to provide the best value for our customers and we simply do not believe in extended warranties on GPS products.

Technical Support

Technical support on the products we sell is available directly through the appropriate manufacturer. The following is a list of technical support phone numbers.

Beacon Wireless     866-867-7770
C-Map     800-424-2627
Delorme     800-511-2459
Furuno     360-834-9300
Garmin     800-800-1020
Gilsson     866-445-7766
GPS Outfitters     800-477-4868
Icom     800-253-1498
KVH     401-847-3327
Lenmar     805-384-9600
Lowrance     800-324-1356

back to top

Owners Manuals

Most manufacturers currently offer manuals free of charge on their websites.

Please visit our Links page for more information.

Software Updates

Most manufacturers currently offer software updates free of charge on their websites.

Please visit our Links page for more information.

Rebates

When you place an order for an item which has a manufacturers rebate in effect at the time of purchase, we will automatically enclose a copy of the rebate coupon in the box with your shipment. In the event that you require another copy of the coupon, most manufacturers have them available for download on their websites or by calling the appropriate manufacturer. If you still have trouble getting one, please call us and we would be happy to mail another copy to you.