How can we help you?

Your experience as our customer is our number one priority.
Follow the links below to find the answers to our most frequently asked questions.

Getting Started

What is GPS?
Why buy from The GPS Store, Inc.?
Our Low Price Promise
What are our phone hours?
What brands does The GPS Store sell?

How to use our website.
What do all these icons mean?
Site directory.
How can I get a volume price quote

Ordering

How do I place an order?
Payment methods.
When will my credit card be billed?
Taxes

Policies / Notes.
Gift orders & Gift certificates.
Government ordering.
International ordering.

Shipping

When will my order ship?
What is Premier 2 Day Air?
When will my order arrive?
Shipping costs.

Tracking.
Policies / Notes.
Lost / Damaged shipments.

Returns

The GPS Store return policy.
How to return an item.

Refunds.
Exchanges.

Warranty & Support

Manufacturer warranties.
Technical support.
Extended warranty

Mfg. Rebates.
Owners manuals.
Software updates.

Privacy & Security

Secure online ordering.
Important note about older browsers.

Contact Us

Mailing Address:
The GPS Store, Inc.
PO Box 7659
Ocean Isle Beach, NC 28469

Corporate Headquarters:
The GPS Store, Inc.
6899 Beach Drive
Ocean Isle Beach, NC 28469

Product and general questions: info@thegpsstore.com
Questions about an order you already placed sales@thegpsstore.com
Problems with our website:webmaster@thegpsstore.com
Phone 910-575-9544 (9am to 5pm Eastern Time, Monday through Friday)
We are currently operating during our normal hours; Our customer service and warehouse staff are here to assist you!
Our showroom is now open for pickups and orders, however product demonstrations are not currently available.
24 Hour Fax Line: 910-575-9543