We strive to provide fast shipping at low economical prices to all our customers.
US Customers - all in-stock orders received by 4pm Eastern Time ship the same day!
(Monday through Friday excluding holidays) Note: UPS and FedEx do not pick up packages on weekends
International Customers - All in stock orders ship within 48 hours. (Monday through Friday excluding holidays)
Throughout our site many items qualify for Premier 2 Day Air for free or at a flat rate of $9.95 to the Continental US. Our Premier service provides three key things on all orders:
Orders shipping within the United Sates:
If you choose our economical ground shipping method your order should arrive within 3-10 business days. If you choose Overnight or 2 Day Air your order should arrive in 1-2 business days. Note: FedEx and UPS do not consider Saturday, Sunday or Holidays as delivery days or "time in transit" days.
International and Military Mail orders:
Federal Express: These orders should arrive within 3-5 business days. However customs delays are possible. Please Note: UPS does not consider Saturday, Sunday or Holidays as delivery days or "time in transit" days.
Military Mail: Transit times vary widely depending on any number of factors. Normal delivery times can range from a few days to 2 weeks.
We ship all orders to continental US destinations via FedEx or United Parcel Service. Our shopping cart will automatically figure the shipping cost for you. As of January 2015 UPS and FedEx calculate shipping weight using the greater of either the actual or dimensional weight. For orders up to 25 lbs. to the contiguous 48 States we have a flat rate fee of $9.95 for 2 Day Delivery, and $6.95 for ground. We reserve the right to choose any guaranteed service to meet any two day or ground delivery date. Free Shipping on Orders over $69.50 is good for shipments to the contiguous 48 States. Life Rafts are excluded from Free Ground Shipping. Free ground shipping coupons and promo codes have a maximum value of $40.
We also offer UPS Overnight shipping and our website will figure the cost for you on these services as well. Please note that all Overnight shipments require an adult signature upon delivery. Special Orders: Due to high freight costs from our vendors, additional freight charges will be added to all customer’s orders that include special order items to help cover the incoming freight costs. We appreciate your understanding.
All customers who place orders online will automatically receive shipment and tracking notification via email after shipment has been made. These emails are usually sent after 5pm eastern time.If you created an account while placing your order online, you can also Sign In to your account and view Order Status and Tracking information updated daily. In addition customers who place phone orders can also receive the shipment and tracking information if you supply an email address. Please tell your salesperson if you would like this sent.
For security and protection the following shipping policies apply to orders shipped inside the US.
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If you should receive a shipment from The GPS Store that has been damaged in shipping please call us right away! Any claim must be made within 5 days of receipt of order.
In addition, if you believe your shipment is lost, please call us right away so we can start an investigation with the shipper and resolve it for you as quickly as possible. Tracers generally take 5-7 days to complete.